PRIVACY POLICY | Suitable

Suitable Transportation Services LLC respects your privacy. This Privacy Policy explains how personal information is collected, used, and protected when you interact with our website or our services.

1. Types of Data Collected

We may collect personal information such as your name, phone number, email address, and any other details you provide when contacting us or scheduling transportation.

2. How Data Is Collected

Information may be collected through online forms, cookies, emails, or direct communication such as calls or text messages.

3. Purpose

We collect information to:

• Schedule and confirm transportation services.

• Send appointment reminders and trip updates.

• Respond to inquiries and provide customer support.

• Manage billing or account information.

• Improve the quality of our services.

4. Data Sharing

We do not sell or share your personal information with third parties for marketing purposes.

Phone numbers and SMS consent information are used only for communication related to transportation services and will not be shared with any third parties or affiliates for marketing.

5. User Rights

You may request access to, correction of, or deletion of your personal information at any time by emailing us at support@suitabletransportation.com.

By providing your phone number to Suitable Transportation Services LLC, you consent to receive text messages related to our transportation services.

1. SMS Consent Communication

The information (phone numbers) obtained for SMS consent will not be shared with third parties for marketing.

2. Types of SMS Communications

You may receive text messages related to:

• Appointment reminders

• Follow-up messages

• Billing inquiries

Example:

“Hello, this is a friendly reminder of your upcoming transportation appointment with Suitable Transportation Services. You can reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary based on your appointment activity.

For example, you may receive up to 2 SMS messages per week regarding appointments or account status.

4. Potential Fees

Standard message and data rates may apply depending on your carrier’s plan.

5. Opt-In Method

You may opt in to receive text messages from us by:

• Speaking with our staff and providing verbal consent.

• Submitting your phone number through an online form.

• Filling out a paper consent form.

6. Opt-Out Method

You can opt out at any time by replying STOP to any text message.

Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, reply HELP to any text or contact us directly at support@suitabletransportation.com.

8. Standard Messaging Disclosures

• Message and data rates may apply.

• You can opt out anytime by texting “STOP.”

• For assistance, text “HELP” or visit our [Privacy Policy] or [SMS Terms & Conditions] pages.